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I ordered hair for the first time and ordered the wrong kind. At first, I wanted to exchange it, but after getting the run around, I wanted my money back. I had submitted an online review to get their attention, because no one was responding to me. They responded, asked me to send photos of the hair, and take firemen the posting.
Very fast shipping
They continue to ignore my requests for return/refund and I am well within the 30 day return window. I have no confidence they will return my money. I am going to contact the Attorney General in my state to see if they can be banned from selling here. This is the message i received when i had asked for my money back. “We checked your order price.It is not worth it for you to return it, after deducting the return shipping fee, it is really not good for you.
Customer Reviews
I have recommended my mom and a friend already and will definitely tell others about this hair. As a Certified Virtual Reality Concept Studio, we adhere to the highest standards for technical proficiency and professionalism. We evaluate your hair growth pattern to determine directional flow, color variations and ideal placement.
So What is Virtual Reality Hair Replacement?
We also ensure all reviews are published without moderation. Hair arrived fast, was soft, and manageable. Had a few strangly pieces but all in all it was good.
Virtual Reality: The Complete Non-Surgical Hair Replacement Solution for Men

It took several days to get back to me and when they did, they were very unpleasant and condescending. We invite you to schedule your complimentary, confidential hair loss replacement consultation today. Meet with a trained Transitions Hair Replacement professional at our state-of-the-art hair replacement center in Moline, Illinois. Your image consultant will provide information regarding causes of baldness and options tailored to your specific situation and lifestyle. The Virtual Reality hair replacement system is a uniquely thin, flexible, second skin like surface with natural hair growth patterns. The base being so thin and natural, it adheres with no ridges or bumps.
You can use more hair to continue the braiding or for longer inches.You can keep it this time, and next time you order longer inches, we can apply a discount for you, is it OK. Please do not purchase from this company. This company loves to bombard you with misleading advertisements. They love to leave out the fine details and when you reach out, the customer service is horrible! Ive purchased from them a few times.
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I ordered two wigs from them and they did not send me what I ordered. The short wig is not the one they advertised and the loose waves was not as well. They will never give you a refund. It’s time for us to start suing these people.

If I could’ve gave them zero stars I would have . Transitions Hair Solutions in Moline, Illinois is a member of Transitions International, the international association of hair replacement and hair loss treatment professionals. I bought the bulk kinky hair 18” and it was wonderful, it had no smell and it was true to length. I’m locking my hair and this hair is perfect as I will be able to color my hair in the future if I desire. The hair was way to use and it was pre-strength which was convenient, I love the fact that it was bits and pieces of hair.
QVR Reviews
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Virtual Reality is a thin, flexible, second skin like surface with natural hair growth patterns. I wrote a great review first day of installation but I’ve had to delete it as this hair is a nightmare! I feel so daft to have wasted my money to buy this crap.
I’ve only installed a few to see the quality and texture. Great feel and pickier match the bundles are much smaller than I realized . I have thick hair and 5 packs were not enough for my full head , will have to buy atleast 3 more but for the amount of shedding I’m experiencing on what is done I’m on the fence . It goes against our guidelines to offer incentives for reviews.
I could repeat everything from the other 1 star reviews. I feel like so many others have shared my experience. They will not allow me to return this stuff they call human hair. They don't care about correcting the error and now I just want my money back. I'm in the middle of a dispute with PayPal to hopefully correct it. I have jumped through hoops sending them pics to prove the hair has not been used at all, still in original package.
My hair is less than a week and it sheds nonstop. The hair looks and colors the texture of 100%synthetic. This is the most I’ve regretted spending my money on a hair all my life. I ordered hair from them on 14th and received it on the 18th, I definitely wasn’t expecting that. I haven’t installed the hair yet but it does feel very soft and of good quality. I also emailed them with a question unsure if I would get a reply and to my surprise they replied within 24 hours.